Case Studies
Explore how leading UK organisations have transformed their communications, networks, and operational efficiency with Azzurri Communications / AZZURRI CAPITAL LIMITED. From healthcare and retail to finance and the third sector, each success story shows the real‑world value of partnering with us.
🏥 Alliance Boots | Pharmacy Modernisation Through Smart Connectivity
Industry: Retail Pharmacy & Public Health
Challenge: Enable electronic prescription services (EPS) in 1,000+ stores and thousands of independent pharmacies—delivering speed, compliance, and operational efficiency.
Solution: A managed broadband network built on a Virtual Network Operator (VNO) model, giving flexible, secure scalability.
- Nationwide EPS roll‑out completed on schedule
- Faster NHS reimbursement and prescription turnaround
- Lower IT and operational costs across the estate
- Better patient experience at every touchpoint
“A strategic blend of savings, innovation, and manageability. Our infrastructure now keeps pace with modern healthcare.”
🧾 Bolton Primary Care Trust | Network Audit With Instant ROI
Industry: Public‑Sector Healthcare
Challenge: High telecom costs, complex tariffs, fragmented suppliers.
Solution: A forensic network audit that pinpointed quick wins without disrupting day‑to‑day operations.
- ÂŁ39,585 annual savings unlocked immediately
- Streamlined, manageable network architecture
- Consolidated billing and single point of contact
- Optimised tariffs and vendor discounts
“Efficiency doesn’t have to be complicated—this audit proved small tweaks can deliver huge returns.”
🏕 Camping & Caravanning Club | Contact‑Centre Ready for Peak Season
Industry: Tourism & Customer Service
Challenge: Seasonal surges up to 40,000 calls a day; legacy systems lacked visibility and scale.
Solution: Converged IP platform integrating voice and data, plus ACD and IVR for automated call handling—while protecting existing PBXs.
- Seamless handling of extreme call volumes
- Automated distribution & self‑service reduce queue times
- Centralised reporting and remote management
- Investment protection on prior infrastructure
“Even at peak season, the team now responds with speed and confidence.”
🏛 Citizens Advice Bureau | Secure Private Network for 25,000 Staff
Industry: Non‑Profit & Social Services
Challenge: Provide reliable, secure connectivity for 830 bureaus nationwide.
Solution: High‑performance private WAN with remote network management and robust LAN backbone.
- Secure, fast access to critical data everywhere
- Improved collaboration across 25,000 advisers
- Minimal local IT burden thanks to remote ops
- Exceptional customer care rated by CAB teams
“More connectivity means more access to justice and advice for our citizens.”
🏦 Close Credit Management | Centralised, Secure Document Control
ocument ControlIndustry: Finance & Credit Services
Challenge: Store and share large volumes of sensitive documents across multiple sites, with granular access controls.
Solution: Centralised document‑management system with graded authority levels and phased user rollout.
- Fast, secure access to critical files company‑wide
- Regulatory compliance fully met
- Progressive training ensured rapid adoption
- Reduced duplication and data loss
“Security and efficiency now go hand in hand—document management is no longer a bottleneck.”
🏗 Aedas | Modern Communications for Modern Architecture
rn ArchitectureIndustry: Architecture & Urban Design
Challenge: Link multiple offices and project sites without rising cabling or travel costs for IT staff.
Solution: VoIP network and unified messaging with remote user provisioning and system control.
- Lower cabling and inter‑site call costs
- Fewer IT site visits—everything managed from a single console
- Rapid onboarding of new users and offices
- Enhanced collaboration between architects, engineers, and clients
“Technology stays invisible—letting design take centre stage.”